Privacy Policy

Introduction

Welcome to Permit! Your privacy is important to us, and we are committed to handling your personal data responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including: project details, location, scope, and requirements; your name, email address, phone number, and other contact information necessary for service delivery.

Automatically Collected Information

When you use our services, we automatically collect certain information, including: usage data, pages visited, time spent on the site, and interactions with our platform. This information is collected through standard analytics tools.

Third-Party Sources

We may receive additional information about you from third parties, including marketplace professionals and service providers, such as feedback on project progress and service delivery confirmation.

How We Use Your Information

To Provide Services

We use your information to match you with marketplace providers, facilitate the permitting process, and enable communication between parties involved in your project.

To Enhance Your Experience

Your information helps us improve our services through usage analysis, personalize your interactions, and optimize platform functionality for all users.

For Administrative Purposes

We use your information to manage your account, provide customer support, and address inquiries and disputes between participants.

Information Sharing

Your project details and contact information will be shared with professionals to deliver the requested services. These providers may contact you directly using the information provided.

Data is stored securely using trusted cloud platforms to host and operate our services. We may also share information if required by legal obligations, such as responding to court orders or regulatory inquiries.

Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion of your data where permissible by law
  • Opt out of receiving certain communications

Contact us at privacy@permit.org for assistance.

Data Security

We use industry-standard measures to protect your information. However, interactions with marketplace participants may inherently limit the privacy of the information you choose to share.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be effective upon posting. Continued use of the platform constitutes acceptance of any updates.

Last updated: April 4, 2025